Business Development Coordinator
Company: Hopkins Ford
Location: Elgin
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Hopkins Ford is seeking a
motivated, reliable and personable Automotive BDC Representative to
our team. This role is ideal for someone who enjoys talking with
customers, staying organized, and being a key part of the sales and
service process. You’ll be the first point of contact for many of
our customers—answering calls, responding to online inquiries, and
helping schedule appointments. If you’re comfortable on the phone,
communicate clearly, and take pride in follow-through, you are a
great fit for our team. What You’ll Be Doing Answering incoming
calls and responding to internet leads Making outbound calls,
texts, and emails to follow up with customers Setting and
confirming sales and service appointments Updating customer
information accurately in the CRM Reaching out to customers who
missed appointments or haven’t responded Working closely with the
sales and service teams to keep things running smoothly Hitting
daily activity and appointment goals What We’re Looking For
Previous BDC, call center, customer service, or automotive
experience is helpful, but not required Strong communication skills
and a professional phone manner Comfortable using a computer, CRM
systems, email, and texting Ability to stay organized and focused
in a busy environment Dependable, punctual, and team-oriented
Spanish/English bilingual ability is a plus, but not required What
We Offer Health Insurance and Dental Insurance Plans 401K with
Employer Match Consistent schedule and a supportive team
environment Training and coaching to help you succeed Opportunities
for growth within the dealership Employee Discounts on Products and
Services Competitive pay plus performance-based incentives If
you’re looking for a stable position with room to grow and enjoy
working with people, we’d like to hear from you. About the Company
Hopkins Ford is a reputable and customer-focused auto dealership
located in Elgin, IL since 1982. With a commitment to quality
service and community engagement, we strive to provide exceptional
experiences to our clients. Joining our team means becoming part of
a company that values integrity, teamwork, and growth. We are an
equal opportunity employer and prohibit discrimination/harassment
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
Keywords: Hopkins Ford, Arlington Heights , Business Development Coordinator, Sales , Elgin, Illinois
