Call Center Guest Service Representatives
Company: Mario Tricoci
Location: Vernon Hills
Posted on: January 15, 2022
Being part of the Tricoci team and culture you can translate
your passion into the art of delivering exceptional customer
service to our guests!
Full/Part time positions, FLEXIBLE SCHEDULES!!
FOLLOW US @mariotricoci
What's your passion?
Beauty.Fashion.Wellness.Guest Service.Education.Career Growth?
Handle all incoming calls into the centralized company phone
Maintain client file database
Create new bookings with strong keyboarding skills
Confirm guests with upcoming appointments
Document all booking modifications
Complete project work, as assigned, by reservation center
Maintain agent and team standards. Accountable for personal goal
Under general supervision, understand and comply with Reservation
Center policies & procedures.
Use your knowledge to promote our innovative products and
Drive results and achieve goals in gift sales, promotional
campaigns, events and so much more!
Qualified candidates will have 2 years of recent customer service
experience and a consistent job history
Must be able to successfully work in a fast-paced environment while
maintaining a professional, courteous, and helpful attitude
Excellent oral communication skills and telephone etiquette
Ability to identify high level customer issues to be escalated to a
Demonstrated hand-eye coordination for P.C. work, and the ability
to speak and listen via the telephone
Computer skills and demonstrated sound-decision making skills a
You enjoy being of service to others before yourself
Retail or guest service experience in the service industry
Show us your fabulous smile while multi-tasking in a fast paced
Flexible schedule including evenings, weekends, and holidays
Comfortable keyboarding in a windows based environment
Connect with us for a behind-the-scenes look at the Mario Tricoci
culture on Facebook, Twitter, and Instagram
External Company Name: Tricoci Salon & Spas
Street: 305 Hawthorn Center
Keywords: Mario Tricoci, Arlington Heights , Call Center Guest Service Representatives, Sales , Vernon Hills, Illinois
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