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Call Center Guest Service Representatives

Company: Mario Tricoci
Location: Vernon Hills
Posted on: January 15, 2022

Job Description:

Being part of the Tricoci team and culture you can translate your passion into the art of delivering exceptional customer service to our guests!

Full/Part time positions, FLEXIBLE SCHEDULES!!

FOLLOW US @mariotricoci

What's your passion?

Beauty.Fashion.Wellness.Guest Service.Education.Career Growth?

Handle all incoming calls into the centralized company phone number

Maintain client file database

Create new bookings with strong keyboarding skills

Confirm guests with upcoming appointments

Document all booking modifications

Complete project work, as assigned, by reservation center management

Maintain agent and team standards. Accountable for personal goal numbers.

Under general supervision, understand and comply with Reservation Center policies & procedures.

Use your knowledge to promote our innovative products and services

Drive results and achieve goals in gift sales, promotional campaigns, events and so much more!

Qualified candidates will have 2 years of recent customer service experience and a consistent job history

Must be able to successfully work in a fast-paced environment while maintaining a professional, courteous, and helpful attitude

Excellent oral communication skills and telephone etiquette

Ability to identify high level customer issues to be escalated to a Team Lead

Demonstrated hand-eye coordination for P.C. work, and the ability to speak and listen via the telephone

Computer skills and demonstrated sound-decision making skills a must!

You enjoy being of service to others before yourself

Retail or guest service experience in the service industry

Show us your fabulous smile while multi-tasking in a fast paced environment

Flexible schedule including evenings, weekends, and holidays

Comfortable keyboarding in a windows based environment

Connect with us for a behind-the-scenes look at the Mario Tricoci culture on Facebook, Twitter, and Instagram

https://www.instagram.com/mariotricoci/

https://www.facebook.com/MarioTricociHairSalonsDaySpas/

External Company Name: Tricoci Salon & Spas

Street: 305 Hawthorn Center

Keywords: Mario Tricoci, Arlington Heights , Call Center Guest Service Representatives, Sales , Vernon Hills, Illinois

Click here to apply!

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