2 Month Project - Desktop Support Technician
Company: GTN Technical Staffing
Posted on: March 16, 2023
Job Description Responsibilities:
- Manage the installation and maintenance of hardware and
software including personal workstations, printers, mobile devices,
and infrastructure devices, etc.
- Test, plan and supervise the deployment of new operating system
releases, vendor patches, commercial software releases, and public
- Performs trouble shooting, parts replacement, system upgrades,
and basic deployments & repair on assets.
- Imaging devices, including desktops, laptops, and other devices
- Install, configure, troubleshoot infrastructure server/network
- Handle IT shipping/receiving and dispatch of devices to
- Track hardware inventory, handle any issues and find
resolutions for users.
- Handle tickets in ServiceNow in a timely manner.
- Assist in resolving technical escalations that arise during
- Be highly adaptable and a self-starter.
- Work well with different types of management styles.
- Working knowledge of meeting SLA (Service Level
- Working Knowledge of ITSM tool, Service-Now is a plus
- Basic industry standard technical knowledge
- Strong knowledge in Microsoft Office, Patch Management,
Anti-Malware, desktop/laptop imaging, anti-virus and inventory
- Excellent knowledge of computers (PC, Laptop and Mac) and
- Advanced working knowledge of configuring and trouble-shooting
iOS and Android based mobile devices.
- Outstanding communication skills to team and clients. Ability
to motivate the team to adhere IT best practice and deliver
outstanding customer service
- Vaccine Required Company Description GTN provides Scalable
Technical Staffing solutions encompassing SOW, staff augmentation,
and direct hire placement for Fortune 2000 companies, with niche
service offerings in Cyber Security, Digital, Payroll Management,
and Professional Services. by Jobble
Keywords: GTN Technical Staffing, Arlington Heights , 2 Month Project - Desktop Support Technician, Professions , Deerfield, Illinois
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