Account Specialist
Company: CF Industries
Location: Deerfield
Posted on: June 21, 2022
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Job Description:
At CF Industries, our mission is to provide clean energy to feed
and fuel the world sustainably. Our employees are focused on safe
and reliable operations, environmental stewardship, and disciplined
capital and corporate management. By joining CF, you will be part
of a team that brings their varied experiences, wide-ranging
knowledge and diverse talents together to deliver important work
and you'll be able to pursue complex, exciting opportunities that
help you continue to grow and achieve your potential in different
areas. You'll take pride in working for a company that lives its
values and where you can be yourself at work, as part of an
authentic team that encourages you to share your views and
opinions. Our nine manufacturing complexes in the United States,
Canada, and the United Kingdom, an unparalleled storage,
transportation and distribution network in North America, and
logistics capabilities enabling a global reach underpin our
strategy to leverage our unique capabilities to accelerate the
world's transition to clean energy. Function: Sales Job Summary:
Summary The ideal candidate for this role will support the sales
team by managing contracts from placement through completion while
working closely with account managers, supply chain, accounting,
manufacturing plants, and product management to ensure all customer
concerns and needs are met. A successful Account Specialist will
ensure customer satisfaction while becoming well versed in all
aspects of CF's business. Job Description: Summary The ideal
candidate for this role will support the sales team by managing
contracts from placement through completion while working closely
with account managers, supply chain, accounting, manufacturing
plants, and product management to ensure all customer concerns and
needs are met. A successful Account Specialist will ensure customer
satisfaction while becoming well versed in all aspects of CF's
business. Job Responsibilities: Complete all required duties:
contract maintenance, order creation, delivery schedules, balance
adjustments, and any other tasks as needed Maintain thorough and
consistent communication with internal and external customers to
ensure all needs are met, ranging from timely shipment to
day-to-day inquiries Use internal systems/databases to create
orders, issue credits/debits, inventory adjustments, assemble
proper backup documentation, and review customer data as needed
Assist with the approval process for disputes, customer concerns,
fee adjustments, and contract related changes Be the main point of
contact for any changes that occur with customer accounts
Collaborate with the Sales, Supply Chain, Finance/Accounting,
Logistics, and Marketing teams to meet or exceed customer
expectations Be engaged and energetic to learn about all aspects of
CF's business including production capabilities, industry trends,
and information about CF products and markets Opportunities to
travel to meet with customers, visit production facilities, and
storage terminals Requirements: Bachelor's Degree or equivalent
Well-developed communication skills for internal and external
relations Good organization, administrative, and task management
skills Strong problem resolution and analytical skills. Must be
able to exercise independent judgment within established guidelines
Familiar with Microsoft Office programs (Word, Excel, PowerPoint,
Outlook) Ability to learn and navigate computer systems, SAP, and
proprietary CF software Familiarity with fertilizer/chemical
industry, supply chain, or logistics is a plus, but not required
Ability to add to the CF culture in which everyone strives to
succeed Position Scope: A successful candidate in this position
will have strong communication, organization, and problem-solving
skills. They will be a key resource for the sales team in
maintaining and completing all contracts and orders. Through system
navigation, business processes, and teamwork, a successful account
specialist will build relationships with customers and work to see
all sales through to completion. Along the way, an account
specialist will be solving the issues that come up in complex
transactions. The job changes daily and allows one to be constantly
engaged, learning, and developing. The position allows for numerous
learning opportunities, special projects, and potential growth
within the company. Travel is not mandatory but occasionally
encouraged in order to build a better understanding of the business
and the industry. After-hours support is required on a rotating
basis through the team. What We Offer: You'll enjoy competitive
compensation, consisting of base pay plus an incentive program
available to all full-time employees, and a comprehensive benefits
package including high-quality healthcare options, a well-being
incentive program, 401k, pension, life, and disability insurance,
generous time off (with time off to volunteer) and much more
Additionally, we offer several Flexible Work Arrangements to
support a healthy work-life balance. You will be part of a team
that brings their varied experiences, wide-ranging knowledge, and
diverse talents together to deliver important work, and you'll be
able to pursue complex, exciting opportunities that help you
continue to grow and achieve your potential in different areas.
You'll take pride in working for a company that lives its values
and gain a sense of fulfillment knowing that you're working with
purpose, to provide clean energy to feed and fuel the world
sustainably. CF Industries is an Equal Opportunity/Affirmative
Action employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, disability, or protected Veteran
status. Employees in the US can learn more about their rights by
viewing the federal "EEO is the Law" poster (PDF) and others as
detailed below: Pay Transparency
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
FMLA: https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
Employee Polygraph Protection Act
https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf Employees
in Canada can learn more about their rights by viewing the
"Canadian Human Rights Act". If you need any assistance seeking a
job opportunity at CF Industries, or if you need reasonable
accommodation with the application process, please call
847-405-2400 or contact us at cfhirecfindustries.com . JOIN OUR
TALENT NETWORK
Keywords: CF Industries, Arlington Heights , Account Specialist, Professions , Deerfield, Illinois
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