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IT Network Analyst (Circuits Specialist)

Company: Medline Industries, Inc.
Location: Mundelein
Posted on: January 12, 2022

Job Description:

MAJOR RESPONSIBILITIES Responsible for the lifecycle of carrier data and voice circuits which includes managing Move, Add, Change and Disconnect orders. Manages vendor agreements and contract lifecycle which includes Inventory management for carrier products and services. Coordinates and reviews new service and activation dates with internal teams, customers and vendors. Validates technical requirements and cost. Manages daily workload through effective management of accurate reporting and communication. Responsible for relationship with carriers as the central point of contact leveraging influence to enhance service delivery and the overall customer experience. Monitors and reports on the performance of selected vendors to ensure delivery in line with contractual obligations and performance metrics. Drives escalations with the carriers to ensure timely resolution and service restoral. Interfaces between Medline's Network teams and drives escalation internal and external as needed, serving as a liaison between Medline and its vendors driving results. Drives issues through closure engaging all appropriate cross-team resources. Publishes operational reporting of metrics around end user experience and network availability, based on management requirements. Leads initiatives to ensure high WAN availability, performance and cost optimization in line with Medline's technical and strategic objectives. Understands data/telecom infrastructure; able to navigate circuit provisioning to ensure high availability of WAN sites. Tracks and resolves billing discrepancies and report findings to manager. Contributes to organization success: Communicate with management, other team members and other departmental employees aware of obstacles and status changes in a timely manner. Use proper judgment to determine when such communication is necessary. Consider the need for other team members to support their areas of responsibility and openly shares an understanding of these areas. Work with manager to proactively seek opportunities to improve skills and knowledge through training opportunities Job Requirements:COVID-19 Vaccination Please be aware that-- -Medline-- -requires all-- -employees starting in this-- -position to be fully vaccinated against COVID-19.-- - This position will require the successful candidate to provide proof that they are fully vaccinated by their start date.-- --- -Medline-- -is an equal opportunity employer, and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law. MINIMUM JOB REQUIREMENTS Education Bachelor's Degree in Computer Science, Information Technology or similar, or equivalent relevant work experience. Work Experience Ideal candidates will possess: 3+-- -years' experience providing operational support for predominately Cisco networking technologies and infrastructures. Experience with WAN technologies such as MPLS, Ethernet, T1's, Satellite Communications, Telecommunications, LTE and 5G. Demonstrated experience with the various layers of a carrier's infrastructure and services, from customer premise equipment to provider edge. Knowledge / Skills / Abilities Critical and analytical thinking with the ability to develop innovative solutions to problem areas. Demonstrated high level organizational and time management skills. Must be proficient with Microsoft Office especially with Excel. Communications: Excellent interpersonal, creativity, attention to detail, and oral and written communication skills tailored for the intended audience. Physical Demands: Must be able to lift and move equipment up to 30 lbs. Must be able to install and route cables inside of equipment rack cabinets and small equipment rooms. Occasional extended work hours and weekends required for maintenance activities. About Medline:-- - Medline is the largest privately held manufacturer and distributor of healthcare supplies in the United States, providing more than 550,000 products that serve the entire continuum of care. Our innovative products and programs can be found in most hospitals, extended-care facilities, surgery centers, physician offices, home care dealers, home health agencies, and retail outlets.-- - Founded in 1910, Medline has grown from a small manufacturer of aprons, surgical gowns and uniforms to a thriving $17 billion global enterprise because of our dedicated people, entrepreneurial spirit, and honest values.-- - Again named one of the country's "Best and Brightest Companies to Work For,"-- - and once again named to Chicago Tribune's Top Workplaces, Medline has experienced fifty-plus years of consecutive annual growth, and is headquartered in Northfield, IL.-- -

Keywords: Medline Industries, Inc., Arlington Heights , IT Network Analyst (Circuits Specialist), Professions , Mundelein, Illinois

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