B-Stock Technician (6AM)
Location: Vernon Hills
Posted on: January 12, 2022
This position is responsible for the testing, troubleshooting
and the repair of "returned to CDW" product and processing these
items for resale or liquidation.
Key Areas of Responsibility
- Refurbish customer returns and return them to salable
- Asses various product repair/refurbish costs as needed
- Decide to B-stock or liquidation based on repair/refurbish
- Direct account manager contact detailing the missing accessory
items pertaining to the customer return.
- Part identification and ordering for B-stock units.
- Installation and testing of parts in B-stock units.
- Maintain minimum monthly productivity quota's
- Must be able to communicate effectively and in a constructive
manner with management, peers and coworkers.
- Keeping track of units waiting for parts
- Accounting for parts used in the refurbishing process.
- Performing quality control checks during the refurbishment
- Assist team in processing liquidation orders and
- Matching EDC labels to product throughout the day
- Transferring completed pallets to the warehouse throughout the
Education and/or Experience Qualifications
- High School diploma or equivalent
- A+ Certification required
- Knowledge of computers, its components and peripherals as well
as knowledge of current operating systems and applications
(including MS Office) and multi component configurations.
- Lift, push and pull 21 to 50 pounds of force occasionally
(0-33% of the workday), and/or
- 10 to 20 pounds of force frequently (0-66% of the workday).
Other Required Qualifications
- Basic knowledge of computers, its components and
- Strong verbal communication skills with the ability to
effectively interact with all stakeholders.
- Demonstrated ability to perform physical responsibilities.
- AS/400 system experience
- SPS system experience (Sales Productivity Suite)
Keywords: CDW, Arlington Heights , B-Stock Technician (6AM), Professions , Vernon Hills, Illinois
Didn't find what you're looking for? Search again!