Atlassian Administrator

Company: Publicis Groupe
Location: Chicago
Posted on: May 20, 2025

Job Description:

Job DescriptionHow You'll Make an ImpactAs a Senior Atlassian Administrator, reporting to the Senior Director, you'll be at the heart of a dynamic team responsible for driving high-impact initiatives across the company. Your expertise will ensure the seamless operation of Atlassian tools like Jira and Confluence, enabling teams across Operations, Product, Account Management, Engineering, and more to collaborate effectively. By crafting innovative solutions, you'll play a key role in increasing productivity and streamlining processes throughout the organization.What You'll Achieve:

• Act as the subject matter expert for Atlassian products and provide strategic guidance on new tool adoption.
• Provide leadership in the evaluation of new Atlassian features, plugins, and tools to enhance organizational efficiency.
• Work closely with cross-functional teams to deliver tailored solutions for ticketing, workload management, and reporting.
• Conduct training sessions to upskill employees on the best ways to utilize Atlassian tools, fostering productivity across the company.
• Implement and manage the EazyBI plugin for advanced reporting and data visualization in Jira.
• Design and manage complex project structures and hierarchical reporting using the Structure plugin for Jira.
• Implement integrations between Atlassian tools and third-party systems.
• Mentor junior administrators and help grow the Atlassian administration team.
• Maintain and improve the team wiki, ensuring it remains a valuable resource with clear documentation, tutorials, and structured communication.What You Are:
  • What You'll Bring with You:
    • Deep knowledge of Atlassian administration, including advanced workflow design, permissions management, automation, and complex configuration.
    • A passion for finding and implementing innovative solutions.
    • Excellent problem-solving abilities and analytical mindset.
    • Self-motivated and a proactive communicator who can work independently and collaborate effectively across teams.
    • Strong organizational skills and the ability to manage multiple projects with varying priorities.
    • An understanding of project management methodologies and workflows.
    • Ability to diagnose and resolve problems and technical challenges.
    • Willingness and ability to learn new tools, adapt to changing processes, and stay up-to-date with Atlassian product updates
    • Why You might Stand Out from Other Talent:
      • Proficient in plugins such as EazyBI, Structure, Advanced Roadmaps, Rich Filters, and ScriptRunner.
      • Atlassian Certified Administrator or similar certifications.
      • Experienced in utilizing Regular Expressions (Regex).
      • History of expert-level support to users, addressing questions, concerns, and issues efficiently.
      • Your ability to anticipate challenges and resolve them before they arise.
      • Versatile communication skills, both written and verbal, which enable you to convey technical concepts to non-technical stakeholders.
      • Adaptability in a fast-paced, ever-changing environment, where new challenges and opportunities emerge frequently.
      • Your proven track record of driving efficiency improvements and delivering custom solutions that increase productivity across teams.Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.Base Salary: $80,250 - $133,750Actual compensation within the range will be dependent upon, but not limited to the individual's skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.Additional InformationWhen You Join Us, We'll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:
        • Act with integrity. We are transparent and have the courage to do the right thing.
        • Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
        • Innovate with purpose. We shape the market with big ideas that drive big outcomes.
        • Respect all voices. We embrace differences and foster a culture of connection and belonging.
        • Empower with accountability. We trust each other to own and deliver on common goals.Because You MatterAs an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
          • Time to Recharge: Flexible time off (FTO), 15 paid holidays
          • Time to Recover: Paid sick time
          • Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
          • Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Epsilon benefits are subject to eligibility requirements and other terms.Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.#LI-AM1
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Keywords: Publicis Groupe, Arlington Heights , Atlassian Administrator, Other , Chicago, Illinois