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Senior DMS Improvement Coach

Company: Discover
Location: Deerfield
Posted on: March 19, 2023

Job Description:

Senior DMS Improvement Coach
Riverwoods, Illinois
About This Role
Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Ourcollaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together.And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
Responsible for identifying, cultivating, and leading chartered targeted improvements, that deliver business impact with measurable outcomes. Instills a culture of continuous improvement by building business partners' capabilities (The Discover Management System). Responsible for learning, adhering to, and improving DMS standard work. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

  • Partners with business leaders and teams to cultivate chartered targeted improvements and develop strategies to deliver measurable and material outcomes. Coaches other DMS Improvement Coaches and business partners on how to best leverage the Discover Management System, inclusive of Operational Excellence, and lead complex problem solving.

  • Engages with and establishes trusted working relationships with senior business leaders and teams to understand their business goals, objectives, and processes. Identifies common themes and trends for targeted improvements

  • Actively shares and creates a culture of learning within the DMS CoE community to improve our own standards, methodologies, and processes.

    Minimum Qualifications
    At a minimum, here's what we need from you:

    • Bachelor's degree in Engineering, Business, or related field.

    • 6+ years of experience in business or operational leadership in an area that deployed process improvement, continuous improvement, or related field.

    • In lieu of a degree, 6+ years of experience in business or operational leadership in an area that deployed process improvement, continuous improvement, or related field

      Preferred Qualifications
      If we had our say, we'd also look for:

      • Master's degree in Engineering, Business, or related field.

      • 2+ years of experience leading transformation leadership.

      • Lean Certifications: Black Belt of Master Black Belt

        What are you waiting for? Apply today!
        All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
        Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)

Keywords: Discover, Arlington Heights , Senior DMS Improvement Coach, Other , Deerfield, Illinois

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