Corporate - IT Global Applications Delivery Team Lead, Salesforce

Company: Amcor LLC
Location: Deerfield
Posted on: March 15, 2023

Job Description:

Corporate - IT Global Applications Delivery Team Lead, Salesforce page is loaded Corporate - IT Global Applications Delivery Team Lead, Salesforce Apply locations AF Deerfield IL Corporate Remote/Home Illinois time type Full time posted on Posted Yesterday job requisition id REQ_56790 We are global, we are impacting the lives of millions every day, we are making a difference! At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860's and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites. Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com . Job DescriptionJoin Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal-care. We are sustainability leaders in our industry. We are the first global packaging company to commit to make all our products recyclable or reusable by 2025. Our products are vital to support the lives of millions of people across the globe every day.We are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to innovating and driving new solutions to create more sustainable packaging solutions.To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com I LinkedIn -I Glassdoor I -Facebook -I -Twitter -I -YouTube About the roleThe IT Global Applications Delivery Team Lead is responsible for delivering high quality, timely and cost-effective solutions within Salesforce. Reporting to the Senior Manager of Global Applications Delivery, this role will provide front line leadership to individual team members in meeting their objectives, deliverables and participates in capacity planning, personal development plans, and stakeholder management. This role will also collaborate with global business stakeholders and users resulting in effective application design, systems enhancement, new functionality deployment, support, and governance as well as application roadmap. -Key Job Accountabilities

• Build, inspire, and lead teams/individuals in alignment with the overall IT guiding principles while mentoring and developing expertise in others
• Deliver capacity plans, escalate capacity issues, and maintain service metrics for the team
• Develop key relationships and networks with key stakeholders internally and externally
• Lead and deliver medium to large, complex projects while partnering with internal IT, external vendors, and business partners
• Establishes to-be solution alternatives with recommendations and leads on the best approach to pilot and deploy solutions
• Ensure architected solutions meets scalability, availability & meets service level agreements in production
• Manage the funnel of demands, define and execute a prioritization approach to process those in consideration of business priorities and resourcing
• Evaluate new features of supported applications, potential new technologies that meet business requirements
• Provide support for corrections to issues raised by Helpdesk or Business Support teams
• Participate in strategy discussions with Commercial Excellence stakeholders that contribute to the evolutions of the SFDC solution, including eCommerce, Service Cloud and Order-to-Cash processes.
• Develop and deploy processes that support the complex business environment i.e. with regular changes to the scope (Mergers & Acquisitions), different stakeholder goals, global and local approaches
• Leads the writing of functional requirements, configures, develops test plans and scripts, conducts component, integration and user acceptance testing Qualifications/Requirements
  • Bachelor's degree preferred in computer science, management information systems, business or a related field or equivalent experience.
  • 5+ years multi cloud Salesforce & Administration Experience
  • 5+ years of work experience in business process and or IT, including software development and project management experience; experience in global environment preferred
  • 1-3 years' experience in people leadership
  • Experience in global manufacturing environment preferred
  • Effective organizational and interpersonal skills
  • Fluent English
  • Expertise in data structures and relationships
  • Comprehensive understanding of end-to-end architecture standards involving areas of expertise
  • Lead and manage the SDLC process as defined by Amcor to successfully execute system changes
  • Ability to efficiently identify and solve advanced issues
  • Continuously demonstrate strong attention to detail with high level of accuracy with excellent analytical and problem-solving skills
  • Excellent verbal and written communications; can translate between business and technical vocabulary easily
  • Effectively work cross-functionally with a proven high level of facilitation skills in a global environment
  • Results orientated with the ability to multi-task, respond to needs quickly and meet deadlines
  • Self-prioritizes and use well established organizational skills and can work well both independently and as a member of a team
  • Has a strong drive, purpose, high engagement, and ownership
  • Working knowledge of Order-to-Cash best practices for sales automation and customer experience technologies, such as, Customer Relationship Management (CRM), Configure Price Quote (CPQ), and Customer PortalsAmcor is a global leader in developing and producing responsible packaging solutions for food, beverage, pharmaceutical, medical, home and personal-care, and other products. Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate brands, and improve supply chains through a range of flexible and rigid packaging, specialty cartons, closures, and services. The company is focused on making packaging that is increasingly lighter weight, recyclable and reusable, and made using an increasing amount of recycled content. In fiscal year 2022, 44,000 Amcor people generated $15 billion in annual sales from operations that span 220 locations in 43 countries. NYSE: AMCR; ASX: AMCAt Amcor we believe in talent through diversity and promote equal opportunity in the workplace and recognise that discrimination and harassment of co-workers based on race, creed, disability, gender, marital or maternity status, religious or political beliefs, age or sexual orientation is unlawful.#LI-Remote Our -Expectations We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
    • Our people are engaged and developing as part of a high-performing Amcor team
    • Our customers grow and prosper from Amcor's quality, service, and innovation
    • Our investors benefit from Amcor's consistent growth and superior returns
    • The environment is better off because of Amcor's leadership and productsEqual Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender IdentityAmcor Flexibles North America is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.If you would like more information about your EEO rights as an applicant under the law, please click on the links - "EEO is the and "EEO is the Law" Poster Supplement . If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.E-VerifyWe verify the identity and employment authorization of individuals hired for employment in the United States. About Us About Amcor
      Amcor is a global leader in developing and producing responsible packaging for food, beverage, pharmaceutical, medical, home- and personal-care, and other products. Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate brands, and improve value chains through a range of flexible and rigid packaging, specialty cartons, closures, and services. The company is focused on making packaging that is increasingly light-weighted, recyclable and reusable, and made using a rising amount of recycled content. Around 50,000 Amcor people generate US$13 billion in sales from operations that span about 250 locations in 40-plus countries. NYSE: AMCR; ASX: AMCwww.amcor.com I LinkedIn I Facebook I Twitter I YouTube

Keywords: Amcor LLC, Arlington Heights , Corporate - IT Global Applications Delivery Team Lead, Salesforce, Other , Deerfield, Illinois