Corporate - IT Global Applications Delivery Team Lead, Salesforce
Company: Amcor LLC
Location: Deerfield
Posted on: March 15, 2023
Job Description:
Corporate - IT Global Applications Delivery Team Lead,
Salesforce page is loaded Corporate - IT Global Applications
Delivery Team Lead, Salesforce Apply locations AF Deerfield IL
Corporate Remote/Home Illinois time type Full time posted on Posted
Yesterday job requisition id REQ_56790 We are global, we are
impacting the lives of millions every day, we are making a
difference! At Amcor we are inspired to change the packaging
industry and are taking on the aspirational challenge to make all
our products recyclable or reusable by 2025. Through our products
and global footprint, we are in a unique position to truly make a
difference in the packaging space. Our products impact the lives of
millions of people across the globe every day from food, beverage,
pharmaceutical, medical, home- and personal-care, and other
essential products. Amcor is a thriving S&P 500 organisation
listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in
sales. We have a proud history dating back to the 1860's and come a
long way from a single paper mill based in Melbourne to becoming
the global leading packaging company. Today, Amcor is an
international organisation empowering its 50,000 employees in over
40 countries and across 250 sites. Will you be next to join our
journey towards a more sustainable future? At Amcor we are always
looking for talented and passionate individuals who are motivated
to make a difference. Working at Amcor means you will have a unique
opportunity to be a part of an organisation that is committed to
providing sustainable packaging solutions. To find out more about
our commitment to sustainability and about Amcor, visit
www.amcor.com . Job DescriptionJoin Amcor and you can be part of
the team that makes the packaging of the future better for people
and our planet.Here at Amcor, we work together every day to make a
positive impact on the lives of millions of people across the globe
by providing packaging for essential products, including food,
beverages, pharmaceutical, medical, home and personal-care. We are
sustainability leaders in our industry. We are the first global
packaging company to commit to make all our products recyclable or
reusable by 2025. Our products are vital to support the lives of
millions of people across the globe every day.We are always looking
for talented and passionate individuals who are motivated to make a
difference. Working at Amcor means you will have a unique
opportunity to be a part of an organisation that is committed to
innovating and driving new solutions to create more sustainable
packaging solutions.To find out more about our commitment to
sustainability and about Amcor, visit www.amcor.com I LinkedIn -I
Glassdoor I -Facebook -I -Twitter -I -YouTube About the roleThe IT
Global Applications Delivery Team Lead is responsible for
delivering high quality, timely and cost-effective solutions within
Salesforce. Reporting to the Senior Manager of Global Applications
Delivery, this role will provide front line leadership to
individual team members in meeting their objectives, deliverables
and participates in capacity planning, personal development plans,
and stakeholder management. This role will also collaborate with
global business stakeholders and users resulting in effective
application design, systems enhancement, new functionality
deployment, support, and governance as well as application roadmap.
-Key Job Accountabilities
- Build, inspire, and lead teams/individuals in alignment with
the overall IT guiding principles while mentoring and developing
expertise in others
- Deliver capacity plans, escalate capacity issues, and maintain
service metrics for the team
- Develop key relationships and networks with key stakeholders
internally and externally
- Lead and deliver medium to large, complex projects while
partnering with internal IT, external vendors, and business
partners
- Establishes to-be solution alternatives with recommendations
and leads on the best approach to pilot and deploy solutions
- Ensure architected solutions meets scalability, availability &
meets service level agreements in production
- Manage the funnel of demands, define and execute a
prioritization approach to process those in consideration of
business priorities and resourcing
- Evaluate new features of supported applications, potential new
technologies that meet business requirements
- Provide support for corrections to issues raised by Helpdesk or
Business Support teams
- Participate in strategy discussions with Commercial Excellence
stakeholders that contribute to the evolutions of the SFDC
solution, including eCommerce, Service Cloud and Order-to-Cash
processes.
- Develop and deploy processes that support the complex business
environment i.e. with regular changes to the scope (Mergers &
Acquisitions), different stakeholder goals, global and local
approaches
- Leads the writing of functional requirements, configures,
develops test plans and scripts, conducts component, integration
and user acceptance testing Qualifications/Requirements
- Bachelor's degree preferred in computer science, management
information systems, business or a related field or equivalent
experience.
- 5+ years multi cloud Salesforce & Administration
Experience
- 5+ years of work experience in business process and or IT,
including software development and project management experience;
experience in global environment preferred
- 1-3 years' experience in people leadership
- Experience in global manufacturing environment preferred
- Effective organizational and interpersonal skills
- Fluent English
- Expertise in data structures and relationships
- Comprehensive understanding of end-to-end architecture
standards involving areas of expertise
- Lead and manage the SDLC process as defined by Amcor to
successfully execute system changes
- Ability to efficiently identify and solve advanced issues
- Continuously demonstrate strong attention to detail with high
level of accuracy with excellent analytical and problem-solving
skills
- Excellent verbal and written communications; can translate
between business and technical vocabulary easily
- Effectively work cross-functionally with a proven high level of
facilitation skills in a global environment
- Results orientated with the ability to multi-task, respond to
needs quickly and meet deadlines
- Self-prioritizes and use well established organizational skills
and can work well both independently and as a member of a team
- Has a strong drive, purpose, high engagement, and
ownership
- Working knowledge of Order-to-Cash best practices for sales
automation and customer experience technologies, such as, Customer
Relationship Management (CRM), Configure Price Quote (CPQ), and
Customer PortalsAmcor is a global leader in developing and
producing responsible packaging solutions for food, beverage,
pharmaceutical, medical, home and personal-care, and other
products. Amcor works with leading companies around the world to
protect their products and the people who rely on them,
differentiate brands, and improve supply chains through a range of
flexible and rigid packaging, specialty cartons, closures, and
services. The company is focused on making packaging that is
increasingly lighter weight, recyclable and reusable, and made
using an increasing amount of recycled content. In fiscal year
2022, 44,000 Amcor people generated $15 billion in annual sales
from operations that span 220 locations in 43 countries. NYSE:
AMCR; ASX: AMCAt Amcor we believe in talent through diversity and
promote equal opportunity in the workplace and recognise that
discrimination and harassment of co-workers based on race, creed,
disability, gender, marital or maternity status, religious or
political beliefs, age or sexual orientation is unlawful.#LI-Remote
Our -Expectations We expect our people to be guided by The Amcor
Way and demonstrate our Values every day to enable the business to
win. We are winning when:
- Our people are engaged and developing as part of a
high-performing Amcor team
- Our customers grow and prosper from Amcor's quality, service,
and innovation
- Our investors benefit from Amcor's consistent growth and
superior returns
- The environment is better off because of Amcor's leadership and
productsEqual Opportunity
Employer/Minorities/Females/Disabled/Veterans/Sexual
Orientation/Gender IdentityAmcor Flexibles North America is an
Equal Opportunity Employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability status, protected veteran status, or any other
characteristic protected by law.If you would like more information
about your EEO rights as an applicant under the law, please click
on the links - "EEO is the and "EEO is the Law" Poster Supplement .
If, because of a medical condition or disability, you need a
reasonable accommodation for any part of the employment process,
please call 224-313-7000 and let us know the nature of your request
and your contact information.E-VerifyWe verify the identity and
employment authorization of individuals hired for employment in the
United States. About Us About Amcor
Amcor is a global leader in developing and producing responsible
packaging for food, beverage, pharmaceutical, medical, home- and
personal-care, and other products. Amcor works with leading
companies around the world to protect their products and the people
who rely on them, differentiate brands, and improve value chains
through a range of flexible and rigid packaging, specialty cartons,
closures, and services. The company is focused on making packaging
that is increasingly light-weighted, recyclable and reusable, and
made using a rising amount of recycled content. Around 50,000 Amcor
people generate US$13 billion in sales from operations that span
about 250 locations in 40-plus countries. NYSE: AMCR; ASX:
AMCwww.amcor.com I LinkedIn I Facebook I Twitter I YouTube
Keywords: Amcor LLC, Arlington Heights , Corporate - IT Global Applications Delivery Team Lead, Salesforce, Other , Deerfield, Illinois
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