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Bilingual Office Representative

Company: Craig Kressner - State Farm Agency
Location: Round Lake
Posted on: August 6, 2022

Job Description:

Job DescriptionCraig Kressner, awell-established State Farm Agent, located in Round Lake Beach, IL, has an immediateopening for a Bilingual team member. We are seeking a qualified professional tojoin our team. Insurance experience is not required as we will train the rightperson!We seek an energeticprofessional interested in helping our business grow through value-basedconversations and remarkable customer experience. This is a low-pressurecustomer service focus position. Responsibilitiesinclude but not limited to:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.As an Agent TeamMember, you will receive...
    • Salary plus commission/bonus
    • Paid time off (vacation, personal/sick days, and major holidays)
    • Group Health (available if needed)
    • Valuable experience
    • Growth potential/Opportunity for advancement within my officeRequirements
      • Bilingual (Spanish/English) preferred
      • Excellent interpersonal skills
      • Excellent communication skills - written, verbal and listening
      • People-oriented
      • Organizational skills
      • Self-motivated
      • Detail oriented
      • Proactive in problem solving
      • Dedicated to customer service
      • Able to learn computer functions
      • Pride in getting work done accurately and timely
      • Ability to work in a team environment
      • Ability to multi-task
      • Provide timely and thorough activity reports to agent
      • Property & Casualty license (must be able to obtain)
      • Life and Health license (must be able to obtain)
      • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing educationIf you are motivated tosucceed and can see yourself in this role, please complete ourapplication. We will follow up with you on the next steps in the interviewprocess.This position is with aState Farm independent contractor agent, not with State Farm Insurance Companies.Employees of State Farm agents must be able to successfully completeany applicable licensing requirements and training programs. State Farmagents are independent contractors who hire their own employees. State Farmagents' employees are not employees of State Farm.

Keywords: Craig Kressner - State Farm Agency, Arlington Heights , Bilingual Office Representative, Other , Round Lake, Illinois

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