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Customer Care Coordinator

Company: Mitsubishi Group
Location: Vernon Hills
Posted on: September 17, 2021

Job Description:

This person will be responsible for all aspects of order fulfillment from order entry to billing, in addition to providing support to customers, regional sales, and field service techs. This team is the first point of customer contact for general inquiries on list price, product availability, order tracking, etc. Theyll ensure delivery of excellent customer service through fast and accurate processing of orders, professional communication, and efficient resolution of customer inquiries and issues.


Salesforce knowledge

Understanding of ISO 9000

Second language (Spanish, Japanese, Portuguese, etc.)
High School diploma or equivalent

3+ years customer service experience

Efficient with Microsoft office, Excel, Outlook email

Keywords: Mitsubishi Group, Arlington Heights , Customer Care Coordinator, Other , Vernon Hills, Illinois

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