FT Virtual Call Center Agent (Work From Home)
Company: Accenture
Location: Round Lake
Posted on: June 12, 2021
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay
/ Available to work M-F 8a-6p PST - As a Call Center Agent you'll:
Provide customer support by accepting a high volume of inbound
calls and responding to emails- to assist customers with the
client's Pandemic Electronic Benefit Transfer (P-EBT) program;
Receive-process-and-verify the accuracy of requests raised by
customers in the CRM system; Thoroughly and efficiently gather
customer information-assess and fulfill customer needs-educate the
customer where applicable to prevent the need for future
contacts-and-document interactions through contact tracing;
Maintain customer records by updating account information...Hiring
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Keywords: Accenture, Arlington Heights , FT Virtual Call Center Agent (Work From Home), Other , Round Lake, Illinois
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