Company: Blitt & Gaines P.C.
Location: Vernon Hills
Posted on: June 8, 2021
Job Title: Client Services Representative (CSR)
This position monitors and reviews all files, new and existing,
to maintain a high standard of compliance according to the clients
guidelines and Blitt & Gaines, P.C company standards. After a
training process, this position will require a general knowledge of
all client specific procedures, office procedures, litigation
process and transacts the general business of the Client Service
Department subject to general supervision. This position works as
both a liaison between our firm and the client, as well as an
internal auditor. The representative will review files on a daily
basis, delegate direction for those files and take responsibility
for the progression of those files through the litigation process
while adhering to client timelines and assigned deadlines.
Essential Duties and Responsibilities:
All duties and responsibilities are to be completed within the
required period as outlined by the department manager and work
- Serves as a liaison between the firm and the client.
- Manage client emails for status requests and updates within
- Work through the daily exception list from the client.
- Process correspondence and media from the client.
- Requires effective interaction with employees of various
departments, sub-departments, members of management, and client
Qualifications and Skills:
- 1-2 years experience in an administrative position in a legal,
banking or business field
- Well-versed in Microsoft products, specifically Excel and
- Effectively communicates in both verbal and written
- Must be detail-oriented and analytical.
- Must be organized.
- Must have above average reading comprehension skills.
- Must possess ability to work independently as well as in group
Blitt and Gaines, P.C. offers all full time employees after 30
days of employment, Medical, Dental, Vision, Life Insurance and
Short Term Disability. After one year of employment, employees are
eligible to participate in company sponsored 401k and profit
Keywords: Blitt & Gaines P.C., Arlington Heights , Client Representative, Other , Vernon Hills, Illinois
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