Medical Assistant - CATE Endoscopy Dr. Parson's office, Monday - Friday (Days)
Company: Northwest Community Healthcare
Location: Arlington Heights
Posted on: June 8, 2021
Shift: Full time, Mon - Fri Days
Dr. Parson's office
Reporting to the assigned Practice Manager, with accountability
to the Clinical Supervisor, serves as primary assistant to the
medical provider by performing routine clinical tasks and direct
patient care under the supervision of the Physician (MD) and
Registered Nursing (RN). Based on physician orders, facilitates
patient throughput, clinical testing, and follow up activities.
Performs routine tasks to assist the primary care provider in
patient care related activities. Cleans and maintains exam and
treatment rooms and stocks clinical supplies and equipment. Escorts
patients to exam/treatment rooms. Practicing good customer
relations, collects and documents patient data and history
regarding nutrition, activity, mental state, temperature, pulse,
blood pressure, height and weight. Observes and responds to the
general needs of patients. Reports the general physical and mental
condition of the patient to the physician. Prepares patient with
basic explanation of treatment procedures and assists the physician
during the examination as directed.
Reviews and updates patient records prior to appointment with
recent test results and correspondence and determines potential
services anticipated per practice protocols. Confers with physician
on any incomplete patients tests, consults or orders prior to the
patient visit. May assist with scheduling tests and treatments,
pre-certifying patients for hospital care and/or procedures and
processing referrals to other care providers.
Performs selected clinical duties, reviews patient self-reported
history and physical, vital signs, injections and immunizations,
and assists in minor office procedures under the direction of the
MD/APP/RN. Performs venipunctures and finger sticks; identifies
correct patient before collecting specimen and labels specimens
before leaving the patient. Performs Point of Care testing and
supports lab draw site services according to CLIA and hospital
policies. Logs and documents procedures performed according to
hospital requirements. Completes EKG's, suture removal, and
Performs various clerical functions; answers telephones, relays
and responds to patient messages with physician direction. Updates
and processes patient medical records with all patient
communication. Schedules appointments and documents patient
referrals when needed. Coordinates patient care through the
appropriate triaging of patient phone calls and call backs as
assigned by the provider when applicable
Manages patient contact and follow up as directed and by
electronic medical record (EMR) tasks. Follows up on all overdue
orders, verbal and written, as identified in the electronic record
task box. Provides accurate documentation on patient compliance
with follow up and notifies physician of all refusals for orders.
Documents all interventions, results, patient / family
interactions, and medications dispensed in the record.
Provides a safe and therapeutic patient environment that
maintains patient's respect, dignity and confidentiality of health
information. Demonstrates the knowledge and skills to complete
routine clinical tasks involving all age groups of patients under
the supervision of a licensed MD/APP/RN.
Remains alert to potential Quality Assurance problems and
actively participates in process improvement opportunities. May
participate in QI projects, data collection and patient outreach as
Adheres to all Northwest Community Hospital standards, policies,
Requires current certification from a national Medical Assistant
certification body or obtain within 3 months of hire or
Working knowledge of and experience with the use clinical
equipment and materials.
Current CPR certification from the American Heart
Excellent verbal and written communication skills with the
ability to clearly communicate test results and document
Interpersonal skills necessary to interact effectively with
patients, team members, and physicians and to maintain
team-oriented relationships with senior management, managers and
Ability to work efficiently with minimal supervision while
exercising attention to details and independent judgment within
Ability to maintain high customer service standards.
Proficient computer skills and the ability to learn and
effectively utilize department specific software systems.
Ability to effectively perform or learn technical skills to
perform essential functions within allocated time frame.
Ability to work a flexible schedule as part of a team.
- Ability and willingness to float between multiple Physician
Office locations when needed.
Requires continuous standing and walking for most of shift.
Requires frequent (3-6 times per hour) bending, stooping,
squatting, kneeling, and overhead reaching and frequent lifting and
carrying of 15lbs. To 30lbs. Requires occasional (10-15 times per
day) lifting and carrying 30lbs. To 70lbs. And occasional
pushing/pulling of up to 300lbs. In wheeled equipment.
Flow of work requires concentrated mental, visual, and auditory
attention most of the time. Concentrated mental, visual, and
auditory attention combined with manual dexterity is required for
sustained periods of time.
Required visual acuity adequate to assess patients and
read/record patient charts.
- Requires auditory acuity adequate to converse with patients,
take phone orders, and receive directions from physicians and
coworkers who are wearing masks.
Conditions are acceptable. At least one disagreeable element or
hazard is frequently present in the environment, i.e. infectious
disease, while several disagreeable elements of hazards are
- The flow of work and character of duties involves normal mental
and visual attention much or all of the time.
Keywords: Northwest Community Healthcare, Arlington Heights , Medical Assistant - CATE Endoscopy Dr. Parson's office, Monday - Friday (Days), Other , Arlington Heights, Illinois
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