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Accounts Receivable Representative

Location: Arlington Heights
Posted on: June 8, 2021

Job Description:


William Demant Holding Corporation (WDH) is a Denmark-based manufacturer of Hearing-related products and services. WDH is comprised of multiple market-leading Hearing Aid and Audiology Screening and Diagnostic equipment/service companies. The E3 Diagnostic division is the US sales, service and distribution function for all company manufactured instruments/equipment (excluding Hearing Aids) as well as for several non-William Demant Audiology instrument companies. The E3 Diagnostics division is the leading provider of Audiology equipment and service and is comprised of one central General Office (Arlington Heights, IL) and several dozen Sales and Service offices throughout the continental US.


  • Processing payments (i.e. Credit Cards, checks, EFT/ACH, Prepayments)
  • Assist with Customer Inquiries (i.e. Phone, voice mails, email, fax)
  • Process tax exempt certificates and W9s
  • Handle customer portal related work
  • Participate in sending Monthly Statements
  • Process Shopify work
  • Complete Branch Packet work
  • Process commission related responsibilities
  • Review and appropriately process Credit Memos, Debit Memos, and Refunds
  • Other work/projects as assigned
  • Achieve or exceed KPI metrics
  • Maintain professional and positive demeanor
  • Organized, accurate, and detail-oriented
  • Must be able to collaborate as part of a team
  • Capable of setting priorities when multiple demands are present
  • Compliant with corporate requirements


  • College degree required; accounting or finance background preferred
  • Prior accounting experience preferred
  • Self-motivated individual
  • Ability to work independently
  • Attention to detail, highly organized
  • Ability to multi-task, resourceful
  • Strong written and verbal communication skills
  • Ability to work with numbers and calculations
  • Proficient in Microsoft Office Suite

E3 Diagnostics is part of the Demant Group. Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people's hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.

The Demant Group operates in a global market with companies in more than 30 countries, employs more than 14,500 staff and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products are sold in more than 130 countries.

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Keywords: WILLIAM DEMANT HOLDING A/S, Arlington Heights , Accounts Receivable Representative, Other , Arlington Heights, Illinois

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