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Principal Trainer - IT

Company: Northwest Community Healthcare
Location: Arlington Heights
Posted on: June 8, 2021

Job Description:

Shift: Full time, Days,

Reporting to the Dir, Information Technology the EPIC Principal Designer is responsible for the designing, building and delivering training programs to a variety of audiences including trainers, super users and end users. Each Instructional Designer has primary accountability for specific applications in addition to other training projects. If a certification is required for an application or area that the Instructional Designer is assigned or is responsible for, he/she must obtain that certification within six weeks of hire or of taking on the new responsibility.

  1. Researches, evaluates, selects and modifies training curriculum, content, materials, job aids, etc. to meet learning needs of each audience. Provides appropriate recommendations for curriculum flow, design, time estimates, resources, tools and assessments. Applies technical expertise to develop, design and maintain training materials and assessments in accordance with the internal style guide, focusing on assigned applications and projects.

  2. Builds and maintains print and electronic training, materials, job aids, workflow, lesson plans and courses including computer-based training (CBTs), videos and mobile learning modules.

  3. Builds, tests and maintains the training environments (e.g. MSTE, Playground). Rebuilds the training environment according to project timelines and revamps the curricula for environment changes, optimization, upgrades, updates and ongoing training needs.

  4. Designs and delivers training programs including but not limited to train-the-trainer sessions and end-user programs. Evaluates program effectiveness, recommends and implements program improvements as necessary.

  5. Develops trainer and end-user competency standards, methods for assessing competency and remediation plans for computerized training program solutions (EUPAs, testing)

  6. Ensures all new training programs utilize the current automated tools for record keeping, compliance reporting and web-based registration. Develops on-line user guides, training materials and other training tools. Keeps current with new technology and methods for training. Implements new technologies as they become available to promote better adult learning and retention.

  7. Ensures maintenance of technology and scheduling/enrollment processes. Provides and oversees user support to new training room users.

  8. Conducts quality assurance, including the audit of staff activity within the assigned applications/systems to ensure proper adoption and best practices. Develops and evaluates training reports to improve processes and publish data.

  9. Adheres to all Northwest Community Hospital standards, policies and procedures.

  10. Bachelor's degree in a healthcare related field, information systems or training or the equivalent amount of relevant professional experience required.

  11. Two years of instructional design and training experience required.

  12. Two years of relevant experience in a healthcare environment required. Five years of experience preferred.

  13. Annual EPIC Certification required.

  14. Experience with Microsoft Office required. Experience with Microsoft SharePoint, Visio, Excel, PowerPoint preferred.

  15. Strong interpersonal communication skills and experience necessary to work effectively with all types of stakeholders.

  16. Project management, organizational and decision-making skills necessary to balance multiple priorities and complete projects with little or no supervision.

  17. The presentation skills necessary to provide training to audiences of all levels. Expertise in Microsoft Office software (Visio, Excel, PowerPoint), distance learning theory, and computer-mediated training software.

  18. A solid understanding of adult learning theory, human cognition and effective instructional design principles in a variety of educational settings, such as traditional classroom, self-directed study, web-based and computer-mediated environments.

  19. The training/analytical ability necessary to assess audience needs while delivering a training program and to make impromptu modifications to best meet those needs; to translate and communicate complex, technical information to audiences of all levels.

  20. The ability to handle difficult learners and situations in a professional and courteous manner.

  21. Collaborative skills necessary to function effectively in a team environment

  22. The ability to adapt and adjust to last minute schedule or environmental changes.


  1. Requires light physical effort. May require frequent periods of standing or walking. May require frequent lifting or moving of lightweight material, occasional moving or lifting of average weight material, or rarely lifting or moving of heavy weight material.

  2. The flow of work and character of duties involves normal mental and visual attention most or all of the time.


  1. Typical office and classroom working conditions. Absence of disagreeable elements. Probability of injury is small.

Keywords: Northwest Community Healthcare, Arlington Heights , Principal Trainer - IT, Other , Arlington Heights, Illinois

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