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Customer Service Representative (Full Time or Part Time)

Company: Kestra Financial
Location: Deerfield
Posted on: May 3, 2021

Job Description:

DUTIES AND RESPONSIBILITIESHealth Insurance administration and claims processing. Basic administrative functions including but not limited to: faxing, coping, scanning, phone, mail and support other staff, when necessaryCommunicate quickly and effectively with clients and vendorsRegular client interaction including appointment scheduling and correspondence; answer incoming calls when needed and direct/take messages appropriately and according to firm guidelines.Manage client needs regarding processing, servicing, and problem resolution in a timely and accurate mannerEstablish and maintain strong relationships with vendors and clientsMaintain client information in the CRM databaseTaking on additional new responsibilities as assigned by department managerRequirementsAdvanced computer skills (Outlook, Word, Excel and Power Point) are essentialExcellent communication skills, both verbally and writtenStrong time management and organizational skills; ability to work independently and effectively at managing multiple tasks at onceBenefitsFull benefits package

Keywords: Kestra Financial, Arlington Heights , Customer Service Representative (Full Time or Part Time), Other , Deerfield, Illinois

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