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Sr Technician, Technical and Development

Company: PCA
Location: Mundelein
Posted on: May 3, 2021

Job Description:

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.People Customers TrustPosition Summary: To provide accurate, credible, timely, and cost effective testing and evaluation of materials submitted to PCA's TDSQ Testing Facility while supporting the ongoing evolution PCA's product offerings through development projects. This employee will also support the managers of PCA's labs in nurturing the growth of student and contract staff and assuring the ongoing improvement of lab processes.Dimensions: This individual will be one of a team in the TDSQ labs (a senior manager, lab supervisors, 2-3 technicians, and limited contract staff) supporting customer and product development efforts across the PCA organization. Project work ranges from new paper grade development to onboarding of new large Customers to plant trials to materials evaluations for Customers and prospects. Lab activities provide over $2.5MM/yr in testing services and an order of magnitude more financial impact to the company.Principle Accountabilities: Provide accurate, effective, quick response testing, evaluation and reporting. Develop and implement test plans and testing process, including: Guide Customers in submission of materials and proper testing required to address fundamental concerns.Source, log, track, prepare, condition and assemble test specimens; execute appropriate testing; analyze and summarize data, complete reporting of results with detailed analysis as requiredProvide value-added conclusions to requestors and suggestions to improve, optimize, or remedy the problem that generated the test request Take an active role in maintaining the accuracy and functionality of TDS lab facilities in Mundelein, including routine cleaning, preventive maintenance, and minor repairs of equipment as well as internal calibration and verification (internal/external) programs. Operate and maintain data collection systems, with an eye towards improving utility and functionalityIn support of lab supervisors and management, work with external calibration specialists and auditors to understand calibration processes and assure certification to appropriate standards Familiarity with operations of all test equipment across both labs, at a cross-training level sufficient to step into any testing role when other employees are absent or otherwise occupied. May concentrate in one major area of lab operations, but will work across the spectrum of lab activitiesLead customer-focused testing efforts in key operational area of the tech labs, with an emphasis on customer validation programs and special projects designed to grow our fundamental knowledge baseTake an active role in the training and mentoring of contract and co-op staff that periodically join the lab on a temporary basis.Engage in the test method review, supervision, and development process across the breadth of both labs, taking an active role in test method development and revision Work safely both on site and off; train contractors/students in safe operation of all lab equipment and develop safety-training improvements; and support site safety goals. Responsible for knowing and following policies and procedures of the company; for sharing information that would benefit other members of the team; and for finding ways to improve the delivery of service to our Customers. Continually strive to strengthen PCA's business philosophy of meeting needs and exceeding expectation for Customers. This includes supporting PCA's Commitment to Service which involves doing what's right for our Customers, focusing on strategies that add value and support growth, and keeping the promises that we make. Decision Making: This position requires a professional able to make timely and considered decisions on test protocol selection to meet customer needs, as well as analytical reporting with a high level of integrity. Interactions with Customers and Contacts This position works cooperatively with individuals across the TDSQ group, with frequent verbal and electronic/ hard copy communication with internal Customers (sales and plant operations, national and local sales groups, etc.), external Customers, and PCA/TDS management. It requires clear communication, fostering collaboration to meet customer satisfaction goals. Position Requirements Associates degree, BS preferred, in science or engineering Notable prior laboratory experience in the paper/board/package testing field. Ability to safely handle packages of up to greater of 70 lbs. or SOPI/OSHA limits (or 100 lbs. with assistance). Willingness to travel occasionally, by appropriate modes. All qualified applicants must apply at Careers.packagingcorp.com to be considered.PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.Other details Pay Type Salary Apply Now

Keywords: PCA, Arlington Heights , Sr Technician, Technical and Development, Other , Mundelein, Illinois

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