Front Desk Coordinator

Company: Edgewood Clinical Services
Location: Vernon Hills
Posted on: April 8, 2021

Job Description:

ROLE OVERVIEW We are seeking a reliable and motivated Front Office Coordinator for our Vernon Hills office. The candidate will be the front office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering questions regarding patient insurance coverage and benefits and more. Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette. Responsibilities include:--- Greeting and checking-in/out patients in a courteous manner; including going over explanation of benefits, collection of co-payments/deductibles/co-ins, balances etc.--- Provide patients with initial intake paperwork and evaluate paperwork after completion--- Ordering/organizing supplies--- Working with building management to coordinate facilities--- Accept furniture and other office deliveries and sometimes build small furniture--- Coordinate with setup and implementation of janitorial staff--- Help coordinate IT setup and maintenance while working with our IT vendors--- Answering calls--- Scheduling and Rescheduling Appointments--- Answering emails and Patient Messages via Patient Portal--- Office upkeep and making sure common space is clean and clutter free--- Handling office mail--- Managing electronic patient formsRequired Qualifications:--- High School Diploma or equivalent--- 2 years of experience in a front desk setting--- Possess prior knowledge of OSHA/HIPAA requirements is preferred--- Previous experience with EMR/EHR--- Ability to work independently and as a team member--- Strong communication skills, both written and verbal--- Ability to multi-task--- Qualified candidates must be legally authorized to be employed in the United States--- LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.--- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.

Keywords: Edgewood Clinical Services, Arlington Heights , Front Desk Coordinator, Other , Vernon Hills, Illinois