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Field Service Engineer (Chicago)

Company: S&C Electric Company
Location: Deerfield
Posted on: May 16, 2023

Job Description:

Field Service Engineer opportunity available at the Field Services Distribution Center with S&C Electric Company. This position requires fulltime onsite presence at the Distribution Center and/or customer sites when assigned. The position we seek to fill is for a person that can demonstrate extensive experience with power electronics equipment involving power levels of Low Voltage, Medium Voltage, and High Voltage capacities. Excellent analytical skills and a strong technical background are required. Ability to effectively interact, communicate, and train customers is a requirement. The responsibilities of this position include, but are not limited to, the following:

  • Leading, directing, and conducting complex system commissioning and troubleshooting.
  • Providing telephone troubleshooting support for customers and service technicians.
  • Communicating effectively with customers and others while performing tasks such as troubleshooting, installation support, and system commissioning. Includes extensive field and telephone support.
  • Creating clear, concise, and complete commissioning procedures & troubleshooting documentation.
  • Creating commercial proposals for service jobs.
  • Working effectively in a team environment with other S&C employees, contractors, consultants, customers, and other project personnel.
  • Conducting training sessions for both customers and S&C personnel.
  • Adhering to standard industry safety practices and S&C safety procedures. To select this job as one of interest to you, at a minimum, you must have the following:
    • Bachelor's degree in engineering from an accredited college, university, technical school, applicable military training, or equivalent experience .
    • Strong computer skills in using both, office programs (Excel, Access and Word) and network communication protocols (DNP3, Modbus, IEC 61850 etc).
    • Working knowledge of networking and IP protocols
    • Knowledge of power electronic systems and controls for use in power distribution and overcurrent protection.
    • Knowledge of utility SCADA systems from the substation computer to the central SCADA servers is preferred.
    • Must be proficient with training, communication, and presentation skills.
    • A proactive, tenacious, and creative approach to solving problems.
    • Proficiency in using test equipment, meter,s and system analysis tools.
    • Possess working knowledge of safety practices and electrical codes.
    • Candidate must be willing to travel up to 60% of the time. Typical travel will be on weekdays and within the assigned region, however there may be a business need for travel outside the region as well as on weekends and holidays.
    • US Citizen possessing or having the ability to obtain a valid US passport.
    • Minimum of 21 years of age with a valid driver's license and a good driving history/record.
    • Must be able to successfully pass a Background and Drug Screening Relevant Experience Required: Experience in automated distribution systems MAJOR PHYSICAL DEMANDS
      • Standing: Some tasks are performed in a standing position for long periods with breaks when need for proper ergonomics when performing the task at hand.
      • Heights: Must be comfortable performing tasks at elevated heights and be able to perform work from a ladder, manlift, Scissor lift, or man basket as necessary.
      • Lifting: Proper lifting of items up to 50 pounds with understanding that use of "Buddy System" lifts for anything over 50lbs may be needed.
      • Walking: Walking of moderate distances (+/- 1 mile).
      • Carrying: Carrying of luggage, test equipment, tools, etc. to customer locations.
      • Pushing: Use of hand tools that require pushing forces.
      • Pulling: Use of hand tools that require pulling forces.
      • Bending: Bending or crouching to perform work.
      • Reaching: Continuous full range of motion to perform work.
      • Handling: Frequent handling of parts, tools, test equipment, etc.
      • Environment: Frequent work performed outdoors.
      • Technological: Frequent use of laptop and mobile devices i.e. cell phone, tablet

Keywords: S&C Electric Company, Arlington Heights , Field Service Engineer (Chicago), IT / Software / Systems , Deerfield, Illinois

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