Company: Dave & Buster's
Location: Vernon Hills
Posted on: June 14, 2022
Dave & Buster's is proud to be recognized by Forbes as one of
The Best Employers for Women and one of The Best Employers for
Diversity in 2021. Text - Fun Jobs to 214-441-6949 to schedule an
interview At Dave and Buster's the safety of our team members and
guests is our top priority! We are committed to delivering the high
standards you have come to know and expect from us as we navigate
through the COVID-19 pandemic. Our operations are in compliance
with all CDC recommended guidelines including: enhanced cleaning
and sanitation practices, following social distancing protocols and
providing our team members with gloves and masks to keep themselves
and our guests safe. POSITION SNAPSHOT: Ensures Guests have an
unparalleled experience by providing fast, friendly service and
being attentive to Guests' needs. NITTY GRITTY DETAILS: Deliver an
unparalleled Guest experience through the best combination of food,
drinks and games in an ideal environment for celebrating all out
Keeps immediate supervisor promptly and fully informed of all
problems or unusual matters of significance. Takes prompt
corrective action where necessary or suggests alternative courses
Creates a warm, fun atmosphere for Guests and Team members.
Adheres to company's sanitation procedures.
Maintains responsibility for personal bank and ensures all
financial transactions are accurate by operating credit card
machines correctly, calculating and returning appropriate change,
and maintaining adequate cash and coin for making change.
Follows alcohol awareness procedures for preventing intoxication
and dealing with intoxicated Guests.
Assesses Guest demeanor and identifies when behavior should be
called to the attention of a Manager.
Follows all bar recipes to deliver a consistent product, control
costs, and maximize Guest satisfaction.
Keeps station clean, sets up and takes down station tables
Greets newly seated Guests' in a friendly and timely manner.
Accurately takes Guests' food and drink orders.
Maintains a thorough understanding of all menu items and is able to
answer questions regarding food and drink items and their
Enters orders into Micros quickly and in proper sequence, using
appropriate modifications and charges.
Responsible for all sales on personal Micros keys and completing
station side work at the beginning and end of their shift.
Must demonstrate ability to operate Micros, make changes,
accurately conduct credit card transactions, and account of all
monies at the end of each shift.
Ensures food is properly garnished and delivers trays to the
designated bar areas, as well as other sections in the restaurant,
Works quickly and efficiently adhering to "Full hands in, Full
hands out" philosophy.
Participates in all incentives and contests, driving sales and
promoting the brand.
Completes bar inventories and daily requisition sheets as requested
Completes opening/closing duties in a timely manner.
Assists in party set up and breakdown.
Assists other Team members as needed or as business dictates.
Busses and resets tables as needed.
Ensures ongoing Guest satisfaction by checking back after delivery
of food, maintaining drink levels, removing clutter, pre-bussing as
necessary, and responding to Guest needs in a timely manner.
Maintains a favorable working relationship with all other company
Team members to foster and promote a cooperative and harmonious
working climate and help keep high morale, productivity and
Listen to hear Guests' orders and needs, and then communicate with
Guests verbally and with other Team members verbally via Micros
Must be friendly and able to smile frequently.
Restaurant and/or bar experience preferred, but not required.
Must be skilled in effectively communicating with Guests in order
to generate enthusiasm about the D&B experience.
Must be able to read and communicate in English.
Dressed in proper dress code requirements, looking neat, clean and
professional at all times.
Work in noisy, fast paced environment with distracting conditions.
Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical
demands described here are representative of those that must be met
by a Team member to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this position, the Team member will
regularly be required to: Work days, nights, and/or weekends as
Work in environments with both hot and cold temperatures such as
freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently. The above
statements are intended to describe the general nature and level of
work being performed by individuals assigned to this job. They are
not intended to be an exhaustive list of all responsibilities,
duties and skills required of personnel so classified in this
Keywords: Dave & Buster's, Arlington Heights , Bartender, Hospitality & Tourism , Vernon Hills, Illinois
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