Seasonal Retail Design Associate - Highland (FT) (Vernon Hills)
Company: Yardbird
Location: Vernon Hills
Posted on: May 12, 2022
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Job Description:
Yardbird Showroom AssociateAbout the role:Our Showroom
Associates are an essential representation of our brand. They are
known for their product knowledge, relatability, and honest
communication. Whether in person, over the phone, or via email, our
showroom associates provide the highest level of assistance and
authenticity. Yardbirds non-commission environment allows our staff
to find the right solution for each customer - they are motivated
by being the best at creating memorable experiences. Professionals
who take pride in their work, enjoy collaborating with peers and
customers, and strive to surpass goals will find Yardbirds approach
effortless and organic - we work the way you work!As a Showroom
Associate, you've got to:* Enjoy connecting with people - you love
the constant change from day to day with each new customer* Have
the agility to juggle tasks and customers while ensuring quality of
work is not compromised* Gain a well-rounded understanding of
outdoor furniture and materials.* Clearly and confidently
communicate expectations with customers in regards to performance,
lead times, warranties, etc.* Have an eye for, or an eagerness to
learn about floor planning and furniture layouts to facilitate
design consultations in the showroom* Be driven to manage your
workload in an environment where the pace is ever changing.* Make
smart decisions by actively listening, understanding the data, and
thinking outside of the box* Connect with customers over the phone
and through email to assist with ordering, product inquiries, and
problem solving* Take personal ownership and accountability* Help
customers with the order process on our POS system with the
greatest attention to detail* Be tech savvy while at the same time
knowing devises don't dominate dialogue* Assist in maintaining
visual merchandising standards* Monitor inventory levels to be
aware of items with low or no inventory to set clear expectations
and or alternative solutions with customers* Be comfortable not
knowing all the answers but knowing where to find them* Keep the
showroom, and plants looking their best* Feel comfortable leaning
on leaders and peers for support, guidance, and
partnershipCandidates considered to join our flock bring experience
and success in most of these areas:* Consider yourself an authentic
sales professional with an "against the grain" sales approach*
Strong communication and interpersonal skills* Ability to work in
high-pressure situations with a problem-solving mindset* Excellent
organizational and time management skills* Hands-on experience with
POS transactions with the ability to read and understand sales
data* Ability to lift at least 40 lbs. and stand for extended
periods of time* Understand the importance of providing an elevated
retail experience* Confidently handle de-escalation with
understanding and compassion* Flexibility: Retail hours apply -
weekends and some holidaysWe thank all applicants for their
interest, however, only those selected for interview based upon
experience will be directly contacted.
Keywords: Yardbird, Arlington Heights , Seasonal Retail Design Associate - Highland (FT) (Vernon Hills), Hospitality & Tourism , Vernon Hills, Illinois
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