Customer Service Representative

Company: Hire Excellence
Location: Vernon Hills
Posted on: May 12, 2022

Job Description:

Job Description Multi-million-dollar MANUFACTURING company is seeking an Customer Service Representative to become an integral part of their order processing team You will be responsible for processing customer`s orders, managing inventory, and coordinating the delivery of products to the customers. COMPENSATION: $45,000-$48,000 per year BENEFITS INCLUDE: -- 100% COMPANY PAID HEALTH, DENTAL, AND VISION INSURANCE -- PAID VACATION PLUS COMPANY PAID HOLIDAYS -- Humana Health Insurance -- Company Match 401k Plan - Eligible after one year of employment Customer Service Representative Responsibilities: Process purchase orders from customers Data Entry Determine items and quantities to ship based on customer weekly demand or ship schedules Notify Planner or Sales to review inventory levels Create and process Customer Pick Sheets for warehouse to pick products to ship Promptly communicate regarding issues on inventory or ship dates Provide customer with requested shipping information Direct customer to sales regarding price, revision changes or quality issues Create International Export FedEx/DHL Shipments Prepare paperwork including commercial invoice, packing list, material cert., etc. Account Receivable Invoice Entry and Account Payable Receipt of Good Entry Support packaging material for shipment occasionally Customer Service Representative Qualifications: High School diploma required 1 years of experience in customer service and/or order management Proficiency in MS Office suite Hardworking, action oriented, result driven, and detail oriented Team player, experience in working in highly cross-functional organization Strong communication skills Ability to efficiently multi-task and prioritize tasks given.

Keywords: Hire Excellence, Arlington Heights , Customer Service Representative, Hospitality & Tourism , Vernon Hills, Illinois