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Shift Leader / Team Lead

Company: City BBQ
Location: Vernon Hills
Posted on: January 11, 2022

Job Description:

Text "Ready2Que" @ 614-583-0999 -- and a HR Generalist will respond to set up an interviewCome join City Barbeque in serving and creating happiness with America's best BBQ, while living by 4 core values:

  • Safety First
  • Treat others with integrity, fairness and respect
  • Deliver quality without sacrifice
  • Produce profit and cash flow for long-term valueThe best BBQ comes with the best benefits:
    • Your favorite BBQ-for free (up to $2,400/year)
    • 25% discount when not working
    • Free uniforms & free pair of slip resistant shoes
    • Vacation pay*
    • 401k match up to 4% of salary*
    • Annual scholarship opportunity ($3,000 value)
    • Flexible scheduling
    • Medical, dental & vision insurance after 60 days**Benefits available to those who qualify after the preliminary waiting periodJob Summary: Shift Managers can perform and train all duties of joint teammates. They are responsible for shift supervision of teammates in successful day-to-day shift operations. They ensure great service and product quality for guests, they lead the team by example and are a role model of the standards and behaviors consistent with our values and culture. We're looking for individuals who:
      • Have customer service experience in a retail or restaurant environment- 1 year required
      • Act with integrity and honesty
      • Exercise situational leadership successfully
      • Resolve conflict professionally
      • Demonstrate effective oral communication skills
      • Collaborate with others well
      • Effectively build teams
      • Lead with positivity and appreciationSummary of Key Responsibilities:
        • Maintain regular and consistent attendance and punctuality
        • Deliver backyard hospitality service to all guests by anticipating needs and overall store flow
        • Fairly delegate tasks so that teammates can create and maintain the City Barbeque experience for the guests
        • Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
        • Organize opening and closing duties as assigned, ensuring food safety systems are executed and work stations are clean/safe
        • Follow all cash management and cash register policies, including those for cash handling, safety and security and ensures proper cash management practices are followed by shift team
        • Make certain that safety and security standards are emphasized and adhered to, and that teammates are trained in appropriate responses to unsafe situations
        • Assist with new teammate training by positively reinforcing successful performance
        • Communicate regularly with the General Manager to provide feedback on teammate performance during shifts and to remain current with store production goals
        • Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to teammates on shift to ensure operational excellence and to improve teammate performanceRelevant job titles include: Hostess, Host Staff, Front Desk, Greeter, Receptionist, Phone Worker, Restaurant Job, Hourly Job, Restaurant Hourly Job, FOH, Front of House, Server, Servers, Food Server, Food Service, Food Service Worker, Waiter, Waiters, Waitress, Waitresses, Food Server, Crew Member, Crewmember, Full Service Crew Member, Full Service Teammate, Limited Service Crew Member, Fast Casual Crew Member, Fast Casual Teammate, Part Time Crew Member, Part Time Teammate, Restaurant Teammate, Restaurant Crew Member, Customer Service, Cashier, Counter Attendant, Hospitality, Line Server, Chef, Cook, Grill Cook, Fry Cook, Prep Cook, Head Cook, Crew Person, Back Line Cook, Head Chef, Executive Chef City Barbeque participates in E-verify. To learn more, please visit: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Keywords: City BBQ, Arlington Heights , Shift Leader / Team Lead, Hospitality & Tourism , Vernon Hills, Illinois

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