Concierge (Part Time)

Company: The Cottages of Fox Lake - Charter Senior Living
Location: Fox Lake
Posted on: April 6, 2021

Job Description:

Concierge
Why Charter Senior Living?

"I believe in the Charter Mission.-- To Enhance the Human Spirit. I do this every day as I help care for our residents.-- They may need extra help throughout the day, but I know during these times that I am enhancing their spirit.-- I feel honored to make such a difference in someone's life!
--Offering Health Insurance for Full Time Associates--
--Charter Benefits:

• 
  
• Competitive Hourly Wage
  
• Perfect Attendance bonus offered monthly- Earn an extra $100 per month (after taxes).----
  
• Health Insurance--
  
• 401K
  
• Tuition Reimbursement
  
• Employee Referral Bonus
  
• Resident Referral Bonus
  
  -Charter Senior Living Associate
  --Your potential is unlimited. As a small boutique company, we are committed to helping each of our Associates have more than just a "job". We want each of our associates to feel like they a career and an opportunity to grow. Learn more about Charter and how you can become part of an organization that is committed to the future of their Associates.
  --POSITION SUMMARY
  The receptionist is responsible for providing information and referral to residents, visitors, staff and prospective clients in a positive, service-oriented manner.-- The Receptionist must possess excellent written and verbal communication skills.-- He/she must possess basic clerical skills; typing, filing, light bookkeeping and be able to work in an environment with multiple interruptions.-- The position requires a pleasant nature and a willingness and desire to work with the elderly.
  DUTIES AND RESPONSIBILITIES
  
  
• Answering phones and accepting appropriate information or messages.
  
• Greeting visitors and directing inquiries.
  
• Accepting initial inquiry information.
  
• Providing marketing tours and arranging marketing meals, as appropriate.
  
• Maintaining records of inquiries for future phone follow-ups or mailings.
  
• Placing follow-up marketing calls to prospective clients, as directed by the manager.
  
• Completing and sending mailings directed to prospective clients, as directed by the manager.
  
• Receiving and distributing mail to appropriate personnel and residents.
  
• Completing tenant agreements and signing up new residents, as required.
  
• Maintaining resident, employee and other business files.
  
• Accepting and receipting monthly rental and other payments. Maintaining records of all payments received on applicable tenant account cards.
  
• Typing.
  
• Operating copy machine.
  
• Preparing semi-monthly time cards for community staff.
  
• Announcing resident events, meal times, and other applicable activities over the intercom. Posting daily menus.
  
• Maintaining the office calendar of reservations, resident vacations, etc. for reference.
  
• Assisting and participating in emergency procedures to maintain resident safety, i.e. fire drills.
  
• Assisting monthly in-service and staff training sessions.
  
• Other tasks as assigned by the Business Office Manager or Executive Director.
  
• Checking in on residents as requested by the Business Office Manager or Executive Director such as phone calls, knocking on their door and keying in to insure safety.
  
  UNIVERSAL PRECAUTIONS:
  
  • 
    
  • Potential for exposure to blood/body fluids not likely
    
    PHYSICAL REQUIREMENTS:
    
    • 
      
    • The incumbent will sit for extended periods of time. Lift between 1-20 pounds occasionally. Walks throughout the facility as needed. Visual acuity and good hearing.
      
      OTHER REQUIREMENTS:
      
      • 
        
      • Exceptional communication and conflict resolution skills. Typing and ten key adding machines. Ability to function as a team member. Good interpersonal skills with all levels of staff, residents, families, and the public.
        
        --JB.0.00.LN

Keywords: The Cottages of Fox Lake - Charter Senior Living, Arlington Heights , Concierge (Part Time), Hospitality & Tourism , Fox Lake, Illinois