Remote Pharmacy Technician
Company: Walgreens
Location: Deerfield
Posted on: May 15, 2022
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Job Description:
**Job Description:****_Pay starting at $15/hr ($16/hr after 90
days_** )**$1,250 sign-on bonus program****Job Summary**In
accordance with state and federal regulations, performs data entry
and patient registration. Responsible for resolution of third-party
rejects and responding to high volume customer inquiries, working
under direct supervision. Follows standard operating procedures and
performs duties in accordance with Company policies and procedures.
Responsible for using pharmacy systems to obtain patient and drug
information. Duties may vary based on assigned department.**Job
Responsibilities**+ Using Walgreens prescription data entry
procedures and guidelines, processes new patient registration by
entering data into appropriate system. Handles patient prescription
requests within HIPAA guidelines and enters refill orders for
processing. Troubleshoots to obtain missing prescription
information and interprets medical abbreviations (SIG codes).
Resolves all data entry related exceptions.+ Handles correspondence
to patients (inbound calls, chats, emails) and makes outbound calls
to prescribers and patients as needed.+ Resolves Third Party
Rejects by reviewing, gathering information, making corrections,
and resubmitting for processing according to individual plan
requirements. Makes telephone calls to insurers and others to
obtain information, gain override approval or otherwise resolve the
Third-Party Rejects.+ Provides assistance to Pharmacists, both
those in the facility and those at other locations. Identifies and
communicates issues to senior level staff as appropriate.+ Must
obtain active technician license or certification within the first
90 days and maintain an active technician license or
certification.**Job ID:** 846599BR**Title:** Remote Pharmacy
Technician**Company Indicator:** Walgreens**Employment Type:****Job
Function:** Customer Contact Center**Full Store Address:** 200
WILMOT ROAD,DEERFIELD,IL 60015**Full District Office Address:**
10530 JOHN W ELLIOT DR,SUITE
#200,FRISCO,TX,75033-02013-16280-S**External Basic
Qualifications:**+ 18 years of age or older+ Must reside in Texas+
Must have a valid Pharmacy Technician license from the Texas State
Board of Pharmacy+ High School Diploma or GED.+ Basic level PC
skills (for example: start up and shut down computer, use mouse to
point and click, start and close programs, switch between programs,
save files, print documents and/or access information on-line).+
Basic Search Engines skills to include opening a browser, typing in
URLs in the correct location, using a search engine, bookmarking a
site, navigating using back/forward/stop buttons, and filling out
forms online.+ Intermediate level keyboarding skills (at least 25
WPM, touch typing, formatting documents).+ Communicate effectively
in writing and verbally.**Preferred Qualifications:**+ At least one
year of pharmacy technician experience in a retail or call center
environment.+ At least 18 months experience as a pharmacy
technician with a certificate/registration by state as granted by
the state Board of Pharmacy or nationally recognized certification
agency.+ Experience providing customer service to internal and
external customers, including meeting quality standards for
services, and evaluation of customer satisfaction.+ Intermediate to
advanced level keyboarding skills (at least 35 WPM, touch typing,
formatting documents).+ Fluency in Spanish and English.The
following information is applicable to Colorado only, in accordance
with the Colorado Pay Equity Act. In Colorado, an employee in this
position can expect a salary/hourly rate between $15.00 and $16.00
plus a bonus pursuant to the terms of any bonus plan, if applicable
will depend on experience, seniority, geographic location, and
other factors permitted by law. To review benefits, please click
here jobs.walgreens.com/benefits
(https://protect-eu.mimecast.com/s/XQ13CNxRnfEMK2nCmhxes?domain=jobs.walgreens.com)
. Walgreens will provide applicants in other states with
information related to the positions, to the extent required by
state or local law, by calling
1-866-967-5492.**Shift:****Store:**
Keywords: Walgreens, Arlington Heights , Remote Pharmacy Technician, Healthcare , Deerfield, Illinois
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