Financial Center Manager II - Mt. Prospect East, IL
Company: Fifth Third
Location: Mount Prospect
Posted on: April 25, 2024
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Job Description:
Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to
take the next step? Discover a career in banking at Fifth Third
Bank. As a Financial Center Manager, you will: * Lead and coach a
team that drives consistent operating rhythms and ongoing
relationship management while providing a memorable customer
experience.
* Deliver an integrated book of business strategy in which all
customers, through all channels, have a Financial Needs Assessment
and are assigned to the best banker for proactive, ongoing
support.
* Lead by example by consistently using the consultative sales
process to proactively identify the financial needs of current and
prospective customers, as well as recommend the appropriate
solutions to meet those needs.
* Source, develop, coach and lead a team that reinforces our Core
Values and business strategies.
* Participate in activities that benefit the communities we
serve.
* Follow the Bancorp Code of Business Conduct and Ethics and other
related policies and procedures, modeling the ethical behavior
expected from every employee.
* Enjoy a well-rewarded career with a company that helps you do
your best work each day, provides the tools you need to succeed,
and fosters a culture of engagement and support.
* Serve as part of a team focused on improving lives and
communities.
* Drive the growth of the small business book of business for the
Financial Center. GENERAL FUNCTION: The Financial Center Manager
(FCM) is responsible for leading and coaching a team that drives
consistent operating rhythms and execution of customer onboarding
and ongoing relationship management. Works to actively strengthen
the financial center's book of business while providing an
exceptional customer experience. Provides direction and oversight
to the sales and service support, daily operations, and staffing
needs, etc. to ensure high level of quality. Each financial center
is tiered based on factors such as the number of households,
revenue and opportunity. The FCM is accountable for the sustainment
and growth of the business. The FCM will promote business growth
through the development of deposits, assets ,fee-based services and
the development and retention of new and existing consumer and
business customers. Responsible and accountable for risk by openly
exchanging ideas and opinions, elevating concerns, and personally
following policies and procedures as defined. Accountable for
always doing the right thing for customers and colleagues, and
ensures that actions and behaviors drive a positive customer
experience. While operating within the Bank's risk appetite,
achieves results by consistently identifying, assessing, managing,
monitoring, and reporting risks of all types. ESSENTIAL DUTIESAND
RESPONSIBILITIES:
Keywords: Fifth Third, Arlington Heights , Financial Center Manager II - Mt. Prospect East, IL, Executive , Mount Prospect, Illinois
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