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Warranty Cost Manager

Company: Careerbuilder-US
Location: Mundelein
Posted on: September 24, 2022

Job Description:

Job Title : Warranty Cost Manager Function: Purchasing Reports to: Vice President of Procurement and Process Quality Supervises: None Mission Responsible for identifying and problem solving all warranty issues for the company. This position also has the primary responsibility for identifying other organizations throughout the company reduction opportunities This position has the lead on any negotiations for warranty supplier recovery for the company. This position must provide the proper balance between customer satisfaction and fiscal responsibility on warranty cost management. Principle Activities - Manages cross-functional teams to implement product quality improvements that reduce warranty spend and drive customer satisfaction. Has project management responsibility for problem solving, timing, cost, production phase in and post phase in field monitoring. - Responsible for all analysis of warranty data for multiple companies. - Prioritizes warranty projects for multiple companies using available data from Warranty Costs, Customer Feedback and Manufacturing Rejects. - Leads Problem Solving efforts for the Company. Provides individual guidance on as needed basis for Juran teams appointed by QST. - Prepares quarterly and year-end Warranty Reserve calculation for multiple companies in order to ensure consistency between the divisions and to meet the requirements of the Finance and Control Manual . - Leads supplier recovery process for negotiated settlements from a warranty perspective for the Company. Provides analytical support to multiple companies for their recovery process. - Works with major functional suppliers to reduce incoming defects as it relates to outgoing warranty spending. - Manages supplier recovery process for ensure that payments are received for field warranty returns. - Provides major input for claims processing and the data warehouse information resulting from that activity. - Responsible for all maintenance for parts and policy for warranty processing. - Performs all maintenance for production and parts for the data warehouse. - Develops and maintains process documentation for major warranty activities. Job Requirements:Financial/Risk Control Ensure the operating company meets requirements established in the Finance and Control Manual Finance. Conduct yourself in accordance with the Company code of ethics policy at all times - Required Education/ Certification & Experience A bachelor's degree in a technical, finance or business related area is required. A minimum of eight plus years experience in data analysis and proven problem solving capability. - Physical Requirements Leadership skills, above average data and product analytical ability, manufacturing process and product experience, data base and p.c. applications knowledge and excellent communications skills.

Keywords: Careerbuilder-US, Arlington Heights , Warranty Cost Manager, Executive , Mundelein, Illinois

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