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Senior Director, Customer Loyalty & Insights

Company: Walgreens
Location: Deerfield
Posted on: September 16, 2022

Job Description:

Job SummaryThis role will partner with the Chief Merchandising Officer and their leadership team to bring customer and market insights to help strengthen Walgreens's retail business. You are the voice of our retail customer, understanding her needs and leveraging them to inform our customer-driven plan. You can leverage a brought range of analytical approaches and are versed in syndicated market data, customer behavioral analytics and customer research. You lead a team whose responsibilities cover the entire retail business, including all categories and lines of business, our Owned Brands and wider retail and competitor trends. This role is part of the Insights leadership team at Walgreens, and works closely with peers to connect insights across Merchandising, Marketing, Pharmacy and Retail Operations and better deliver to our customers' and patients' needs.An Equal Opportunity Employer, including disability/veterans About Walgreens Boots Alliance Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community pharmacy, the company is meeting customers' and patients' needs through its convenient retail locations, digital platforms and health and beauty products.Including equity method investments, WBA has a presence in more than 25 countries, employs more than 450,000 people and has more than 21,000 stores.WBA's purpose is to help people across the world lead healthier and happier lives. The company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace, and a sustainable marketplace. WBA is a participant of the United Nations Global Compact and adheres to its principles-based approach to responsible business.WBA is included in FORTUNE's 2021 list of the World's Most Admired Companies. This is the 28th consecutive year that WBA or its predecessor company, Walgreen Co., has been named to the list. More company information is available at

Keywords: Walgreens, Arlington Heights , Senior Director, Customer Loyalty & Insights, Executive , Deerfield, Illinois

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