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Benefits Account Manager

Company: Crystal Equation Corporation
Location: Deerfield
Posted on: November 22, 2021

Job Description:

Looking for an eager and driven Benefits Account Manager (AM) that will be responsible for providing and servicing client satisfaction through strategic management and relationship building!
This will be a full time role working 8am-5pm CST at the office in Deerfield, IL.
Responsibilities

  • Health Insurance administration and claims processing
  • Basic administrative functions including but not limited to faxing, copying, scanning, phone, mail and support other staff, when necessary
  • Communicate quickly and effectively with clients and vendors
  • Regular client interaction including appointment scheduling and correspondence; answer incoming calls when needed and direct/take messages appropriately and according to firm guidelines
  • Manage client needs regarding processing, servicing, and problem resolution in a timely and accurate manner
  • Establish and maintain strong relationships with vendors and customers.
  • Maintain client information in the CRM database
  • Maintain client and employee information in Zywave, our benefits administration portal
  • Taking on additional new responsibilities as assigned by department manager--Qualification/Requirements
    • Advanced computer skills (Outlook, Word, Excel and PowerPoint) are essential.
    • Excellent communication skills, both verbally and written
    • Strong time management and organizational skills; ability to work independently and effectively at managing multiple tasks at once.
    • Previous experience working for a broker or benefits insurance carrier such as Humana or Blue Cross Blue Shield is a plus

Keywords: Crystal Equation Corporation, Arlington Heights , Benefits Account Manager, Executive , Deerfield, Illinois

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