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BCU Engineer, Patching & Vulnerability

Company: BCU
Location: Vernon Hills
Posted on: November 22, 2021

Job Description:

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision.

At BCU, you'll have a career in a growing organization and an environment that supports your professional and personal growth. For these reasons, BCU has been chosen as a Chicago Tribune Top 100 Workplace and a certified Great Place to Work.

Visit the link below to learn more about #LifeAtBCU:

https://players.brightcove.net/3101254895001/default_default/index.html?videoId=6013229634001

This position is responsible for the ongoing patch and vulnerability compliance of BCU's End User and Server infrastructure, including all laptops, desktops, printers, physical and virtual servers, working closely with our Cyber Security team to drive priorities and compliance to Vulnerability Remediation & Patching SLAs.

This requires an extremely organized individual combined with a deep technical understanding of the tools and processes required to both apply the patches automatically and leverage the tools to minimize exposure to ongoing vulnerabilities. A strong understanding of the supporting toolset will be essential for success.

Role And Responsibilities
Perform a full review of existing tools and processes, building a continuous improvement plan/roadmap
Assess monthly patches and associated environment risk of their application
Design and implement a patch testing process to reduce the impact and increase compliance
Automate and reduce the patching cycle over time, reducing manual effort and attack profile
Respond to and patch the environment 24x7 as required for Zero Day vulnerabilities
Validating, packaging, distributing & remediating Software Updates/Patches using tools such as, SCCM & Intune
Apply all Operating System Patches to all devices according to established schedules
Apply all Commercial Off The Shelf software (COTS) patches according to established schedules
Apply firmware & driver upgrades/patches for hardware such as printers, Hyper-V hosts, laptops, docking stations
Remediate PenTest and other audit findings in conjunction with the Cyber Security team
Implement PowerShell & GPOs as required to make changes required to fully "patch" the environment
Utilize existing and/or recommend additional tools to automate patching & remediation processes
Perform regular IT Asset Management assessments between various tools to ensure all devices are patching
Implement/utilize SCCM/Intune "co-management" to improve efficiency and compliance reporting
Report patching success and vulnerability remediation statistics as required by the Cyber Security/IT teams
Regular planning and liaison to the Cyber Security team, specifically the Vulnerability Manager
Create and manage Work items/tickets according to documented processes & established SLAs
Perform the Change Initiator and CAB Member roles according to established process/procedures
Maintain Knowledge Base documentation updating current or creating new where appropriate
Maintain accurate, detailed records of all interactions in the appropriate tools
Collaborate with systems engineers/architects for upgrades to operating systems, cloud environments, etc.
Remain current on new products and standards in support of the role, the tools & processes
Train and mentor junior engineers and other members of the IT infrastructure department.
Develop and maintain relationships with appropriate technical vendors.
Project tasks and other duties as assigned by the leadership team

Qualifications and Education Requirements
Bachelor's Degree in a technical field or equivalent work experience.
Minimum of 5 years as a Senior Technician/Engineer in Windows Server & End User platforms
Expert knowledge of Microsoft System Center (SCCM), Intune, Tenable Security Center/Nessus & Crowdstrike
Proven experience in patching and vulnerability management both in software and hardware
Expert level PowerShell ability and automation/service improvement mindset
Strong experience of Power Query and/or Power BI is a significant plus
Citrix 7.x support experience in a VDI environment is a significant plus
Ability to plan, design, implement and support complex solutions in the patching/vulnerability space
Strong interpersonal, oral communication, facilitation, presentation and influencing skills
Organized approach with strong analytical and problem solving skills
Experience working in a team-oriented, collaborative environment.
Ability to evolve product strategy based on research, data, and industry trends
Ability to consult with management and make critical and objective evaluations.
Logical thinker, able to define issues, collect appropriate data/facts and draw appropriate conclusions
Ability to effectively present information to a diverse audience in a concise and direct manner
An eye for detail and minutia as they apply to daily activities and administrative duties
Strong quality "right first time" approach and a customer experience ownership mindset
Experience in supporting financial institutions, and credit unions specifically is strongly preferred
Expert analytical and troubleshooting skills in a diverse technical environment
Industry standard certifications in appropriate technologies are strongly preferred
Experience in supporting financial institutions, and credit unions specifically is strongly preferred
Deep technical experience of Windows Operating Systems, Networking, Azure/Cloud technologies, PowerShell, Active Directory, Microsoft Office 365, Microsoft System Center (SCCM, SCSM, SCOM) applications, Intune, Nessus & Crowdstrike

BCU Shared Values. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our Members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.

Life at BCU. With a culture built off relationships and referrals, we're committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, we've created a unique culture that supports a healthy work/life balance. For this reason and more, BCU has been chosen as a Chicago Tribune Top 100 Workplace. #LifeAtBCU

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law

EEO is the law - Poster Supplement

Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Keywords: BCU, Arlington Heights , BCU Engineer, Patching & Vulnerability, Engineering , Vernon Hills, Illinois

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