Order And Data Entry Rep
Company: Rust-Oleum Corporation
Location: Vernon Hills
Posted on: September 24, 2022
As our Order Entry Rep, you're there to enter customer and sales
representative orders into the system. To thrive in this role, you
must have some customer service experience and be detailed
Essential Duties & Responsibilities:
- Edit orders received by fax, email, telephone or mail to
identify ship to/sold to number and customer instructions prior to
- Enter manual orders into SAP system within 24 hours of
- Respond to requests: identifying discrepancies or problems
related to orders.
- Provide appropriate pricing or customer service rep documents
needed for correction.
- Obtain customers' names, addresses, and billing information,
product numbers, and specifications of items to be purchased, and
enter this information on order forms.
- Prepare invoices, shipping documents, and contracts.
- Inform customers by mail or telephone of order information,
such as unit prices, shipping dates, and any anticipated
- Receive and respond to customer complaints.
- Verify customer and order information for correctness, checking
it against previously obtained information as necessary.
- Direct specified departments or units to prepare and ship
orders to designated locations.
- Check inventory records to determine the availability of
- Review orders for completeness according to reporting
procedures and forward incomplete orders for further
- Attempt to sell additional merchandise or services to
prospective or current customers by telephone or through
- File copies of orders received, or post orders on records..
- 10 Key Experience
- Prior order entry/customer service experience
- Attention to detail
- Ability to prioritize workload/Sense of urgency
- Basic understanding of Excel and Word
- Effective written and verbal communication skills
- SAP experience a plus
- Teamwork: Must be able to work well with others/good team
player Rust-Oleum is an equal opportunity employer. Employment
selection and related decisions are made without regard to sex,
race, age, disability, religion, national origin, color, or any
other protected class
Keywords: Rust-Oleum Corporation, Arlington Heights , Order And Data Entry Rep, Administration, Clerical , Vernon Hills, Illinois
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